Replacement Policy

At Huddo Shoes, we want you to feel confident and satisfied with your purchase. While we take great care to deliver premium-quality footwear, we understand that sometimes a replacement may be needed.

7-Day Replacement Window

• Customers are eligible to request a replacement within 7 days from the date of delivery.

• Replacement is available only for items that meet the conditions listed below.

Eligible Reasons for Replacement

You may request a replacement if:

1. The product you received is defective or damaged.

2. The product delivered is incorrect (wrong size, color, or style).

3. The product has a manufacturing defect.

Conditions for Replacement

• The product must be unused, unworn, and in its original packaging (including tags, box, and invoice).

• Footwear showing signs of wear, damage, or alteration will not be eligible.

• Replacement is subject to stock availability. If the same item is unavailable, we may offer you an alternative product or a store credit.

Process to Request a Replacement

1. Contact our customer support at [support email/phone/WhatsApp] within 7 days of receiving the order.

2. Provide your order number, product details, and photos of the item showing the issue.

3. Our team will review your request and arrange for a pickup (if applicable) or guide you through the return process.

4. Once the item passes our quality check, a replacement will be shipped to you.

Non-Replaceable Items

• Products purchased during clearance sales or special promotions (unless defective/damaged).

• Customized or personalized footwear.

• Items reported after the 7-day window.

Important Notes

• Shipping costs for replacements (if applicable) will be communicated during the process.

• Huddo Shoes reserves the right to refuse a replacement if the product does not meet the above conditions.